Basic Customer Account Portal:

Ability for customers to log in (using their own selected user id and password – no account number required)
Functionality for customer to change user id and password
Functionality to display previous invoices
Functionality to pay more than invoices at a time as one transaction
Display current balance due as a sum of unpaid invoices plus late fees

Standard Customer Account Portal:

Ability for customers to log in (using their own selected user id and password – no account number required)
Functionality for customer to change user id and password
Functionality to display previous invoices
Functionality to pay more than one invoice as one transaction and one payment
Display current balance due as a sum of unpaid invoices plus late fees
Functionality to accept and credit partial payments to corresponding invoices

Custom Customer Account Portal:

Functionality to save a credit card, debit card, or bank account for future payments
Functionality for customers to sign themselves up online for your services without having to call your office
Functionality for customers to change their profile information such as name, address, phone number, email address
Functionality for customers to stop or suspend service
Functionality for customers to cancel service
Functionality for customers to change service levels or add additional services.
Display news or specific alerts in the Customer Account Portal specific to that customer
Display recommended additional services
Display Past Due Alert
Display Service Turn Off Date for non-payment

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